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Senior CRM Manager (Retention)

Senior CRM Manager (Retention) Permanent

  • Location: London, England
  • Salary: £45000 - £57000 per annum + BONUS
  • Sector: Email / CRM
  • Consultant: Sinead Willis
A well known Prestigious Global Publisher are seeking a Senior Retention Manager to join their team. This is a fantastic opportunity for someone seeking a role where they can really influence change. The role will be managing a team of 3 including Retention Manager's and therefore requires exceptional leadership skills.


The Role

*You will be responsible for increasing volumes of subscribers and revenue across all products including digital and print.
*Developing and managing the retention strategy to reduce churn and drive revenue.
*Leading on the optimisation of the existing programme and driving forward the implementation of new initiatives.
*Applying a test and learn approach to activity across the retention team.
*Managing budgets and reporting on the effectiveness of print and digital retention activity - ensuring this is leveraged effectively across the team.

About you

3 years of management experience
5 years experience within retention or loyalty focused roles
Previous subscriptions experience is beneficial but not essential
Previous publishing experience beneficial but not essential
Proven experience in managing and inspiring a team

The role will suit someone who is commercially focused, with strong communication skills who can influence change. Someone who is innovative and can bring fresh ideas!

If you are seeking a platform to demonstrate your ability then this will be the perfect role for you and please don't hesitate to apply ASAP.

Propel are the UK's largest independent provider of permanent and contract recruitment services to the global digital economy, specialising in commercial, marketing, technical and creative talent.

Services advertised by Propel are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for our roles, many from people who meet or exceed the requirements. Whilst we try to respond to as many applicants as possible, you can assume that you have not been selected for interview if you do not hear from us within 14 days.

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