The User Experience Architect (UXA) is an advocate for the user. He/she helps ensure projects are delivered in a way that meets their UX vision and goals.


The following outlines the key responsibilities of this role.

New business

Support new business responses

Most responses will require some UX-related deliverable (e.g. prototypes, process flows, etc.). The UXA should be comfortable producing such assets, in a persuasive manner, in a short time frame.

Project definition

Facilitate requirements engineering

Using whatever method is appropriate (including both primary and secondary research techniques), the UXA will be responsible for defining the user requirements of a project.

Contribute to project scoping

The UXA should contribute to all scoping documentation including defining an overview of the solution. This may be conveyed diagrammatically or in a written document where appropriate.

Define the Information Architecture

Where project definition requires user research, usability testing, UML (e.g. use cases and process flows) or information architecture (e.g. interface design, wireframes, prototypes and functional specification); these elements should be produced by the UXA.

Mid-weight User Experience Architect

Project delivery

Influence design and development

Review the experience of the final deliverable

The UXA should participate in the review process before deployment to ensure the UX vision has been carried through.

Person Specification:

The following education, experience and skills are deemed necessary to fulfil this role.


A degree in Psychology, Marketing, Human Computer Interaction or related field.

Required experience

At least 4 years’ experience in a role that:

* Is primarily focussed on digital channels

* Is client-facing

* Entails managing time across multiple, simultaneous projects

* Entails collaboration across multidisciplinary teams

* Covers both B2C and B2B

Required skills


The UXA should bring creative thinking to problem-solving and proposition development. He/she should ground their ideas in a clear understanding of user needs and motives.


Using visual, written and verbal techniques, the UXA should have the ability to convey a position concisely and convincingly to both clients and team members from a variety of disciplines. This includes contributing to presentations and interactive workshops internally and externally.


The UXA should be adept at using analytical skills to justify decisions and ensure effectiveness. This should include at least a familiarity with:

* a range of research techniques for the purpose of gathering and analysing requirements

* tools and reports provided by analytics software

* usability testing

* Ideally, the UXA should demonstrate an ability to contribute to requirements engineering in some way (including preparation, gathering, capturing, analysis and application).

Attention to detail

To facilitate the reassurance of clients, as well as to manage risk, it is important that the UXA pays attention to detail. This includes being adept at exploring and concluding every alternative path on an interface, as well as maintaining consistency in how UI models are applied across a project, and delivering documentation that is thorough and of a high quality.


The UXA should be comfortable working alongside experts in other fields (including strategists, research professionals, technical experts, and creative designers).

Solution definition

The UXA should bring a focus on defining solutions that deliver business benefit.

By utilising a broad knowledge of digital (including information architecture, social media, mobile web and search engine optimisation) the UXA should be able to define a solution clearly with the help of appropriate documentation (including personas, wireframes, taxonomies, prototypes, UML diagrams and specifications).

Problem Solving

The UXA should be a problem solver in both attitude and aptitude. Taking into account the needs of the business and its customers, together with creative and technical possibilities and constraints, it is the responsibility of the UXA to solve problems in the most balanced way possible.


Certain levels of proficiency are required:

* The ability to use Axure RP to generate advanced interactive prototypes and meaningful functional specification documentation.

* The ability to use Microsoft Office products (specifically Word, Excel and PowerPoint) effectively to produce scalable, professional, on-brand documentation.

* Familiarity with mind-mapping software to facilitate site mapping and brainstorming

* Familiarity with analytics tools such as Google Analytics

* Familiarity with online survey tools such as Usabilla and Survey Monkey

* Strong understanding of (but coding not required): HTML, CSS, Javascript, Ajax, Flash

Preferred experience and skills

Some experience and skills have been identified as not essential, though they would position the UXA as a more senior resource:

* Agency experience is desirable.

* Experience across a variety of channels, audiences and brands is highly recommended in order to provide clients with balanced, fresh thinking.

* The ability to work within both Agile and Waterfall methodologies

* A working knowledge of iOS developer kit guidelines

* Knowledge of design, typography, and colour theory.

Propel are the UK’s largest independent provider of permanent and contract recruitment services to the global digital economy, specialising in commercial, marketing, technical and creative talent.

Services advertised by Propel are those of an Agency and/or an Employment Business. Please be aware that we receive a high volume of applications for our roles, many from people who meet or exceed the requirements. Whilst we try to respond to as many applicants as possible, you can assume that you have not been selected for interview if you do not hear from us within 14 days.

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